Jeffrey Gitomer – the Global Sales Icon – has three goals: to help people, to establish long-term relationships and to have fun. He is well-known for being an expert on sales, personal development and customer loyalty. He wrote several New York Times bestselling books (The Sales Bible, Little Red Book of selling, Social Boom, Little Green Book of getting your way and many more). He is also a professional speaker who held speeches all around the world. Jeffrey Gitomer is ranked in the Top 1 % of non-celebrity speakers by the National Speakers Association. He has a weekly column, an email magazine called “Sales Caffeine” and an online training business. He lives in North Carolina (USA). I highly recommend to follow him on Twitter @gitomer and to check out his website at: www.gitomer.com. Find out what the 70 sales lessons from Jeffrey Gitomer are.
Have you heard of the Reality TV Show “Restaurant Stakeout” on Food Network presented by Willie Degel? I will share the 40 lessons from Restaurant Stakeout in this article. I discovered this show some days ago and I must say that I was instantly hooked on it. I was fascinated by Willie’s competence, professionalism, energy, enthusiasm and drive.
So what is this show all about? It shows restaurant owners who experience service problems in their restaurants. What they do is to approach Willie Degel in order to get their problems sorted out. Willie’s strategy is to go – equipped with hidden cameras – behind the scenes of several restaurants across the USA in order to find out what is really going on inside their restaurant business. Often it ends with people being fired, but most of the time the staff gets properly trained and the business can be completely turned around. Willie Degel’s motto is “If you can’t see the problem, you can’t solve the problem!”