Barbara Pachter is an internationally renowned business etiquette coach, book author and speaker. She has delivered more than 2,100 seminars around the globe, including the first-ever seminar for businesswomen in Kuwait. Her client list includes many notable organizations, such as Microsoft, Chrysler, Genentech, Merck & Co., Citigroup, Inca., and Pfizer Inc. Barbara Poacher has written eight books, including NewRules@Work: 79 Etiquette Tips, Tools and Techniques to get ahead and stay ahead, that have been translated into 9 languages. She has also appeared on several radio and TV programs, and her professional advice on business etiquette has been featured in dozens of magazines and newspapers. You can follow her on Twitter @BarbaraPachter and visit her website at: http://www.BarbaraPachter.com Read this business etiquette book review and find out what the 5 things are that I particularly loved about.