new rules @ work

“New rules @ work” by Barbara Pachter: Book Review

Barbara Pachter is an internationally-known business etiquette and communications speaker and coach. She has presented more than 2500 seminars all around the world including the first-ever seminar for businesswomen in Kuwait. Barbara Pachter is also adjunct faculty in the School of Business at Rutgers University. She has written ten books, some of those are: New Rules @ Read more about “New rules @ work” by Barbara Pachter: Book Review[…]

Don't burp in the boardroom

Don’t burp in the boardroom: 11 Things I love about this book

Don't burp in the boardroomRosalinda Oropeza Randall is a modern-day pundit on tact and civility. For more than 16 years she has been successfully improving workplace environments and relationships with her insightful and enthusiastic advice. She has been featured in Forbes, Woman’s Day, YahooShine, Small Biz Technology, MetroWest Daily News, Winter Bride 2013, Ser Padres and other publications. She was born and raised in Southern California, lives now in Northern California with her husband Christopher and is a proud mother of 4 children. You can follow her on Twitter @Rosalindatweets and visit her websites at and In this article I would like to highlight the 11 things that I love about her book “Don’t burp in the boardroom”.



Book Review: Poised for Success by Jacqueline Whitmore

Jacqueline Whitmore is the Founder of “The Protocol School of Palm Beach”, an etiquette consulting firm committed to helping executives enhance their interpersonal skills, polish their professionalism, and improve their personal brand. She gained her degree in Broadcasting from the University of Florida. She is considered as one of the foremost authorities on business Read more about Book Review: Poised for Success by Jacqueline Whitmore[…]

Pearls of polish

Book Review: Pearls of Polish by Diane Gottsman

Diane Gottsman

Diane Gottsman, is the owner of The Protocol School of Texas, a company that specializes in executive leadership and business etiquette training. She earned a Master’s Degree in Sociology with the focus on adult behavior. She is a sought out industry leader, national etiquette authority, television personality, accomplished speaker, and author of the book “Pearls of Polish”. Her clients range from university students to Fortune 500 companies. Diane Gottsman’s training seminars include topics from tattoos in the workplace to technology at the dinner table and the correct use of social media. Her approach to daily etiquette dilemmas is informative, contemporary, fun and stylish.

She is a well-known etiquette expert for two popular morning talk shows, SA Living and Good Day Austin. She is also a Huffington Post blogger, is regularly quoted in media such as CNN, Forbes, The New York Times, Kiplinger’s, US News, The Boston Globe, Chicago Tribune and World Report. Her popular blog regularly attracts international attention. I highly recommend to visit her website at air and to follow her on Twitter @DianeGottsman.

Diane Gottsman’s book “Pearls of Polish” is a practical guide that provides solutions in both business and social situations. There is no such thing as perfection, however, planning and knowledge are the keys to power and polish.



the power of civility

Book Review “The Power of Civility” – Top Experts reveal

bookThe book “Power of Civility” is co-authored by 18 top civility and etiquette professionals who share their opinions, experiences and provide insightful tips on how to be more civilized. No matter whether it is at home, at work, in your community, in public or abroad. I found the concept of this book unique, because you can find topics on etiquette which are written by so many different experts. It’s like going to an industry-specific fair and meeting them all under one roof! Great! Many other industries should take a similar approach and write books in which many different authors share their expertise.