Patricia Rossi is a nationally acclaimed Business Etiquette Coach, book author of ‘Everyday Etiquette’ – How to Navigate 101 Common and Uncommon Social Situations (now in its fifth edition), spokesperson and columnist. She has been featured in The New York Times, The Wall Street Journal, Bloomberg Businessweek, HGTV, USA Today, Real Simple and many other publications. Her fun and interactive seminars on business etiquette and social influence are loved by universities, professional sports teams, corporations and other audiences. She is also the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Patricia Rossi lives in Florida with husband Bobby and two sons Jackson and Harrison. I would highly recommend to visit her website at www.PatriciaRossi.com and to follow her also on Twitter (@PatriciaRossi).